How to handle a Flow 1 Error with Jacuzzi or Sundance Spas

Having an error you don’t understand can be very frustrating. But you’re not alone, we’re here to help!

*This will NOT work with a Flow 2 error, for Flow 2 Error support call the Spa Service Department for assistance*

Here is how to handle a Flow 1 Error with Jacuzzi or Sundance Spas.

Check the Water Level in the spa.

1. The water level should be above the top of the highest jet but below the bottom of the pillows. Low water levels can cause Flow Errors.

Turn the Spa off at the Breaker.

Remove the Spa Filters and leave the breaker off for 3-5 minutes.

1. Make sure that the spa is clean and clear of debris, then flip the breaker back on without the filters. *If you do not clear the debris, the debris will get stuck in the plumbing*

Let the spa run through the start-up cycle and begin to prime the pumps.

1. Once it has completed priming the pumps, see if the Flow Error has reset.
  1. If the Error has resolved itself, the clog is in the Filters, and they need to be either cleaned or exchanged.
  2. If the Error is still present, call for service.

Don’t let a small thing keep you from relaxing, let us maintain your Tub for you! Give us a call today to talk about some of our great Hot Tub Maintenance services.