The Complete Guide to the Sofa Delivery Process

Buying a new sofa is an exciting investment in your home. But while choosing the perfect sofa can be fun, many people worry about the delivery process. What happens after you click "buy"? How long will it take? What should you do to prepare for your new sofa’s arrival?

This guide covers everything you need to know about the sofa delivery process. From placing your order to having it placed in your living room, here’s how to ensure your delivery goes smoothly.

The Complete Sofa Delivery Process: What to Expect

1. Placing Your Order: What to Consider

The sofa delivery process begins the moment you place your order. Most furniture retailers now offer online ordering, but you can also purchase in-store. When ordering, be sure to:

• Double-check dimensions: Measure your living space, doorways, and hallways to ensure the sofa will fit through your home’s entry points. It’s also helpful to check how much space you’ll have in the room where the sofa will be placed. For more information on how to properly measure your space visit our complete guide to measuring your living room. 
• Select your delivery method: Retailers typically offer two types of delivery: curbside and white-glove delivery. Curbside means the sofa is delivered outside your home, while white-glove service includes assembly and placement inside your house.
• Schedule a convenient delivery time: Some stores allow you to choose a delivery window. If this option is available, select a time when someone will be home to receive the sofa.

2. Waiting for Delivery: Timelines and What to Expect

The time between ordering and delivery can vary based on several factors:

• Stock availability: If your sofa is in stock, delivery may take a few days to a week. For custom sofas or those coming from international locations, expect longer lead times, sometimes up to 12 weeks.
• Distance and location: If you live in a rural or remote area, it may take longer for your sofa to arrive. Conversely, urban areas often have quicker delivery options.
• Communication: Retailers typically send updates via email or text to keep you informed about your delivery status. This may include a shipping confirmation, estimated arrival date, and tracking number.

3. Preparing for Delivery Day

When delivery day arrives, a bit of preparation can make the process smoother:

• Clear the pathway: Ensure there is a clear path from the entrance to the room where the sofa will go. Move furniture, rugs, or other obstacles that could block the way.
• Protect your floors: If your home has hardwood or delicate flooring, consider laying down protective covers or padding in the areas where the delivery team will walk.
• Confirm access: If you live in an apartment or gated community, notify the front desk or security about the delivery. You may need to provide special access instructions for the delivery team.

4. Delivery Day: What Happens When Your Sofa Arrives

The actual delivery process varies based on the type of service you selected:

• Curbside delivery: The delivery team will leave the sofa at your door, and you’ll be responsible for bringing it inside and setting it up.
• White-glove delivery: This premium service includes full delivery, assembly, and positioning of your sofa. The team will handle everything from unboxing to placing the sofa exactly where you want it. They will also remove packaging materials, so you don’t have to worry about cleanup.

During delivery, inspect the sofa for any damage or defects. Most companies offer a return or exchange window if there are issues, but it’s best to address these as soon as possible.

5. Post-Delivery: Care and Maintenance

Once your new sofa is in place, there are a few things to keep in mind:

• Inspect and test: Before signing off on the delivery, make sure the sofa is free from defects, wobbles, or fabric tears. If you opted for white-glove service, take a moment to sit and confirm it’s assembled correctly.
• Follow care instructions: Most sofas come with care recommendations. Whether it's leather, fabric, or microfiber, follow the manufacturer’s instructions to maintain your sofa’s condition and extend its lifespan.
• Allow for settling: If your sofa has foam cushions or other soft materials, allow them some time to "settle" after delivery. It may take a few days for them to reach their final shape after being compressed during shipping.

Tips for a Smooth Sofa Delivery

• Check return policies: Before purchasing, review the retailer’s return or exchange policies in case you encounter any issues with the sofa.
• Have tools on hand: Even if you have white-glove delivery, having basic tools like a screwdriver or measuring tape can be handy if last-minute adjustments are needed.
• Stay flexible: Delivery windows can sometimes change due to traffic, weather, or other delays. Keep your schedule flexible to accommodate any timing changes.

Enjoy Your New Sofa with a Stress-Free Delivery

The sofa delivery process doesn't have to be stressful. With the right preparation and an understanding of what to expect, you'll have your new sofa in place in no time. Ready to choose the perfect sofa for your home? Check out our comprehensive Sofa Buying Guide to ensure you pick the right one for your space and style.

Frequently Asked Questions

How long does the sofa delivery process take?

The timeline depends on the retailer and the availability of the sofa. In-stock items may take a few days to a week, while custom or international orders can take up to 12 weeks.

Can I reschedule my sofa delivery?

Most retailers allow rescheduling, but it’s best to contact them as soon as possible if you need to change your delivery time.